000 00341 a2200121 4500
020 _a978-1-4013-0929-9
026 a _A727
082 _a416.2LUNW
100 _aDr. Frank Luntz
245 _aWords That work
_bIt's Not what You Say, Its What People Hear
260 _aNew York, Boston
_bHachette Books
_c2007, 2015
942 _2ddc
_cBK
_k416.2
_mLUNW
_n0
999 _c773
_d773